What support does Tableau offer?

Product support for one year is included with your initial purchase. In other words, the prices listed on our website include the first year’s maintenance, and maintenance does include product support. After the first year, you can renew your maintenance plan to continue receiving support. Just contact your sales department if you have any questions about your account. In the meantime, send your questions or feedback here.

What does it mean that Tableau's prices include maintenance?

When you purchase a license of Tableau, you get a one-year maintenance agreement that includes email and telephone support as well as full access to the online Tableau Support Center and upgrades.

Will I have access to upgrades and new releases?

Of course. Upgrades and new releases of the specific product you purchased is included with your initial purchase for one year. In other words, the prices listed on our website include the first year’s maintenance. After the first year, you can renew your maintenance plan to continue receiving upgrades and support.